We care about your well being and happiness and we will do everything we can to support a delightful experience with I:se products.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Questions:
If you have questions about how to get the best results with your products, or if you are not happy with your purchase, please contact us at Info@isebeauty.com. We here to help, and can assist with returns or refunds when necessary, as long as you contact us within 30 days of receiving your order.
Returns:
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, please ship your order to I:se for inspection and a refund of your original purchase price, not including shipping fees. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
I:se
2475 Sherman Ave.
Hood River, OR 97031
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on the following items:
